Customer Service
- Shipping & Delivery
- Domestic orders include all orders within the 50 United States & will ship via priority mail or ups ground unless other arrangements are made. Orders are sent with delivery confirmation guaranteed to the address provided. Numetric.com cannot bear responsibility for packages lost or stolen after delivery is confirmed. Signature confirmation is possible by request (simply type "signature confirmation" in the comment section of your order) and suggested for larger orders & orders to apartment buildings, businesses or unsecured areas. Lost package claims must be received within 30 days to ensure a postal investigation.
International orders will ship via US Post or UPS, and may require additional postage. In the event that more postage is required, we will notify you by email. Orders will not be charged or sent until confirmation of additional postage is received. International shipping is guaranteed as far as customs in the receiving country, unless arrangements are made for express shipping. Numetric.com cannot bear responsibility for customs or duties charges that some items may incur. Numetric.com cannot bear responsibility for loss or theft of international packages after they reach customs in their destination country, unless arrangements are made for express shipping - Privacy & Security
- Numetric is committed to protect the privacy of our users. The goal of this policy is to outline the information that we may gather and how we use it. This policy pertains to www.numetric.com.
- We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
When we transfer and receive certain types of sensitive information such as financial, we redirect visitors to a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment - Returns & Replacements
- Items may be returned (unused with all packaging intact) within 14 days of delivery for a full refund minus shipping charges not charged to customer. Customer is responsible for all shipping charges ( re-shipping charges for exchanged items). Returns received after 14 days of delivery are subject to refusal, or up to 25% restocking fee. Thanks for your cooperation



